Privacy Policy

AutoRes ("AutoRes," "we," "us," or "our") is a Delaware-based software company. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you use the AutoRes website, mobile application, and reservation services (collectively, the "Services").

Information We Collect

We may collect the following categories of information:

• Account and contact information: your name, email address, password, phone number, referral information, and account preferences.
• Reservation information: requested restaurants, dates, times, party sizes, seating preferences, booking status, reservation history, and related support communications.
• Linked reservation account information: information and credentials you provide for services such as Resy, OpenTable, SevenRooms, and DoorDash, including login details, authentication tokens, cookies, account identifiers, and profile information. We use this information to perform reservation actions you request.
• Payment and transaction information: payment method tokens, card brand, last four digits, expiration details, Stripe customer identifiers, charges, credits, and failed-payment information. Full card details are collected and tokenized by our payment service providers rather than stored directly by AutoRes.
• Device and technical information: IP address, browser and device type, operating system, app version, device or session identifiers, push notification tokens, timestamps, and diagnostic or security logs.
• Website analytics and attribution information:pages viewed, interactions, referring pages, cookies, local storage, and campaign or click identifiers such as UTM parameters, gclid, fbclid, and ttclid.

How We Use Information

We use personal information to:

• Create, authenticate, maintain, and secure your account.
• Search for, book, modify, monitor, and manage reservations at your direction.
• Link and interact with your third-party reservation accounts on your behalf.
• Process payments, credits, refunds, and failed charges.
• Send transactional emails, verification messages, booking updates, support responses, and push notifications.
• Operate, troubleshoot, protect, analyze, and improve the Services.
• Prevent fraud, abuse, unauthorized access, and violations of ourTerms of Use.
• Comply with legal obligations and enforce our rights.

How We Share Information

We share personal information only as reasonably necessary to operate the Services, fulfill your requests, and comply with law. Recipients may include:

• Reservation platforms and venues, including Resy, OpenTable, SevenRooms, DoorDash, and restaurants, when needed to search for or manage reservations.
• Payment providers, includingStripeand Basis Theory, for card tokenization, payment processing, fraud prevention, and related services.
• Technology providers, including hosting, infrastructure, communications, email, push notification, security, support, and remote-browser providers such as Browserbase and Expo.
• Analytics providers, including Google Analytics, to understand website traffic and improve the Services.
• Legal and business recipients, when required by law, necessary to protect rights and safety, or connected to a merger, financing, acquisition, reorganization, or sale of assets.

We do not sell personal information for money. Some analytics or advertising-related disclosures may be treated as a "sale" or "sharing" under certain privacy laws.

Cookies and Similar Technologies

We use cookies, local storage, and similar technologies to keep the website working, maintain sessions, remember preferences, measure usage, and attribute visits or signups to campaigns. You can control cookies through your browser settings. Disabling them may affect website functionality.

Push Notifications

If you allow push notifications, we collect a device push token and use it to send reservation and account updates. You can disable push notifications at any time in your device settings.

Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services. We may retain limited information for longer when reasonably necessary for legal, accounting, tax, fraud-prevention, dispute-resolution, or security purposes. Retention periods depend on the type of information and why we process it.

Account and Data Deletion

You can permanently delete your AutoRes account and associated data from the Account screen in the mobile app or from the Danger Zone on theAutoRes account page. Deletion removes your AutoRes profile, reservation requests, linked account connections, push tokens, and billing profile, subject to information we must retain for the purposes described above. Deleting AutoRes does not delete your accounts or existing reservations with Resy, OpenTable, SevenRooms, DoorDash, or individual venues.

If you cannot access your account, emailhello@autores.ioto request assistance.

Your Privacy Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information, or to object to or restrict certain processing. You may update certain account information in the Services and may delete your account as described above. To submit another privacy request, contact us athello@autores.io. We may need to verify your identity before completing a request.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

AutoRes and our service providers may process information in the United States and other countries where privacy laws may differ from those in your location. Where required, we use appropriate safeguards for international transfers.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy here and revise the effective date. We may provide additional notice when changes are material.

Contact Us

Questions or requests regarding this Privacy Policy can be sent tohello@autores.io.